Unable to complete a security check, even though IP is whitelisted

  • Profile Image
    Asked on June 29, 2016 at 06:10 AM
    plz help am not able to whitlist it, though it says it has been whitw listed, i get the same page over an over
  • Profile Image
    Answered on June 29, 2016 at 06:14 AM

    I'm afraid it is unclear where you have seen the "whitelisted" message, and there aren't any Jotform accounts registered with the email address you are currently using.

    Could you please describe in more details what is the exact issue you are experiencing?

    If you are having troubles submitting a Jotform form, please provide us the URL of the form you are trying to fill out, so we can better check what may be causing the issue for you.

    We look forward to your response with more details. Thank you.