I need to suspend my jotform subscription

  • Jeff Harris
    Asked on June 29, 2016 at 8:40 AM

    I no longer need my jotform subscription to be live. I would like to suspend it/deactivate it until I need it again.  How do I do that?

  • Chriistian Jotform Support
    Replied on June 29, 2016 at 9:19 AM

    If you want to cancel your subscription, you cancel it in the My Account > Billing page. You can check this guide for detailed instructions on how to cancel the subscription for your account: How to Downgrade Subscription Back to Free Account. Once you have downgraded your account, you can upgrade again anytime. 

     

    Do let us know if you need further assistance.
    Regards.