JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
If you want to cancel your subscription, you cancel it in the My Account > Billing page. You can check this guide for detailed instructions on how to cancel the subscription for your account: How to Downgrade Subscription Back to Free Account. Once you have downgraded your account, you can upgrade again anytime.
Do let us know if you need further assistance.