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Jeff HarrisAsked on June 29, 2016 at 8:40 AM
I no longer need my jotform subscription to be live. I would like to suspend it/deactivate it until I need it again. How do I do that?
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Chriistian Jotform SupportReplied on June 29, 2016 at 9:19 AM
If you want to cancel your subscription, you cancel it in the My Account > Billing page. You can check this guide for detailed instructions on how to cancel the subscription for your account: How to Downgrade Subscription Back to Free Account. Once you have downgraded your account, you can upgrade again anytime.
Do let us know if you need further assistance.
Regards.