I need to suspend my jotform subscription

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    Jeff Harris
    Asked on June 29, 2016 at 08:40 AM

    I no longer need my jotform subscription to be live. I would like to suspend it/deactivate it until I need it again.  How do I do that?

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    Answered on June 29, 2016 at 09:19 AM

    If you want to cancel your subscription, you cancel it in the My Account > Billing page. You can check this guide for detailed instructions on how to cancel the subscription for your account: How to Downgrade Subscription Back to Free Account. Once you have downgraded your account, you can upgrade again anytime. 


    Do let us know if you need further assistance.