Process hangs when I am trying to upgrade my account

I'm trying to upgrade to the 40 bucks a month subscription, and the process just hangs

I see that your account manybidets is currently holding Bronze 2 year subscription. Do you want to change this subscription plan to Silver monthly plan? Please let us know how you are trying to upgrade your account. We will be happy to assist you further, if you can provide us with more information.

We will wait for your response. Thank you!

Yes, I would like to upgrade from bronze 2 year to silver 2 year

We can switch the subscription of your account to Silver 2 year plan from our end. The amount will be billed using prorated basis on the credit card ending 2513 which is already on the file. Please confirm so that we can proceed further.

Thank you!

Confirmed!  Thank you

Thank you for confirming. Your account is now upgraded to Silver 2 year subscription plan. You'll be seeing a refund of $256.47 USD for the Bronze subscription and a new charge of $513.90 for the upgrade to Silver subscription. Please check and let us know if you need any further assistance.

Thank you!