What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can you retain my file until it can be made windows compatible?

    Asked by boatcard on June 29, 2016 at 09:35 AM
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    JotForm Support

    Answered by Chriistian on June 29, 2016 at 10:42 AM

    Are you referring to the submission data of your form? I checked your form and it seems you are out of Submission Storage. Free Account user has 500 submission storage limit. If you do not upgrade your account, your forms will be disabled but rest assured that all of your current submission data will still be accessible.


    If you are referring to a different concern, please provide us more details regarding your concern so we can further check the issue.