What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can your forms communicate with Salesforce to send an auto email to individual who filled out form?

    Asked by Julia  on June 29, 2016 at 12:00 PM

    Rather than building a web to lead form within Salesforce to send out an automated welcome email to individuals that have filled out a form, we’d like to see if your online forms can do this. We just can't create the custom feel that we think you'd be able to provide. Please advise.

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    JotForm Support

    Answered by Nik_C on June 29, 2016 at 01:23 PM

    You can create an autoresponder email that will send your customers an email whenever they fill the form. The Autoresponder email will be sent only if they successfully submit the form.

    Let us know if you need more information.

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    Answered by Julia  on June 29, 2016 at 01:25 PM

    Does it append that data and that email into Salesforce?

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    JotForm Support

    Answered by Nik_C on June 29, 2016 at 02:00 PM

    In this case, the email will be sent to the users email address they entered in your form. You can make an integration with Salesforce and then the data will be appended to it. You will,however, have to map the fields with Salesforce

    I don't understand what do you mean by email appending?

    Let us know if you need any assistance.