What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    After I click the plan I want, I can't move forward. It doesn't give me any more options to complete.Please help.

    Asked by jobroulette on June 29, 2016 at 12:30 PM
    I'm having an issue. After I click the plan I want, I can't move forward. It doesn't give me any more options to complete.

    Please help

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    JotForm Support

    Answered by david on June 29, 2016 at 01:25 PM

    If you are trying to use existing subscriptions, this requires those subscriptions to be previously set up in your Stripe merchant account.  If you do not have any subscriptions set up in your Stripe account, you would need to create the subscriptions in your payment field.