What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Do I need to use JotForms servers or can I still use my own?

    Asked by tbiz on June 29, 2016 at 01:24 PM

    what are the benefits of using jotforms servers instead of our current one?  

    use servers own
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    JotForm Support

    Answered by Charlie on June 29, 2016 at 02:28 PM

    Please note that JotForm forms are loaded in our servers, all the submission data will also be stored in our data centers.

    You can embed the form in your website or you can download and use the form's full source code and have the other resources like the scripts and CSS hosted on your servers, however, there will still be other scripts that will be loaded in our end like the widgets and app integrations. You can get your form's full source code by following this guide: https://www.jotform.com/help/104-How-to-get-the-Full-Source-Code-of-your-Form

    The main benefit of using just the embed code is that changes you make on the form using the form builder will directly display on the live form. Unlike if you use the form's full source code, it won't do that, you need to actually download the source code again and set it up on your end. Another benefit is that the up-time of the form will always be our priority.  

    Using the full source code is only recommended when you want to inject your own custom scripts or functions.

    I hope this helps. Do let us know if you have additional questions.