What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Hi. I need help setting up the credit card dollar amount calculation please.

    Asked by peppermintreindeer on June 29, 2016 at 01:25 PM

    I keep setting it up to take the amount from "total for all reservations booked" but for some reason the widget keeps defaulting to manual. Can you tell me what I need to do so that my dollar amount shows up for credit card processing please? 

    Page URL:
    https://www.jotform.com//?formID=61794444639165

    credit card amount i need help
  • Profile Image
    JotForm Support

    Answered by KadeJM on June 29, 2016 at 03:33 PM

    I see that you are having a problem with getting your custom price to stay in the get price from field of the authorize.net payment integration.

    I've investigated this on my end where I found I can replicate this issue of it defaulting back to manual setting even after saving.

    Can you try removing the Authorize.NET payment integration save your form then reapply it and set it back up again to see if the Authorize.NET payment integration will let you set the get field now?

    If it's still a problem just let us know.