What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How long are files stored for?

    Asked by guff on June 29, 2016 at 01:42 PM

    Quick question about the plans. With the bronze plan, 10gb's of storage are offered - how often do files get deleted? We'll be using the form mostly for image submissions. Is it 10 gb of uploads ever, or does it get replenished monthly, yearly, etc?

    Long how how long Submissions uploads yearly plans
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    Answered by victor on June 29, 2016 at 02:23 PM

    All the files uploaded into our servers are stored permanently. It never gets deleted unless you manually go into the submission page and delete the submission associated with the image.

    If for some reason you are reaching the storage limit, this would be the only way to clear the storage limit. 

    If you have any other question, please do not hesitate contacting us.