- monarchaudiomasteringAsked on June 29, 2016 at 01:49 PM
I purchased the space theme: https://www.jotform.com/theme-store/theme/subscribe-in-space
But it isn't showing in my themes area on form edit.
- JotForm SupportBDAVIDAnswered on June 29, 2016 at 02:30 PM
Please provide a receipt of the purchased theme, so we can forward this to our second level to investigate further.
- monarchaudiomasteringAnswered on June 29, 2016 at 02:37 PM
- JotForm SupportBDAVIDAnswered on June 29, 2016 at 02:42 PM
Thanks for sharing the receipt, I have now escalated this to our second level, you will be notified via this thread about any updates on this matter.
Open a new thread if you need anything else, we will be glad to assist you.
- ManagermustafaAnswered on June 30, 2016 at 02:44 AM
You can use your theme now. You can find it on https://www.jotform.com/mythemes under "Purchased By You" section. Thanks for your cooperation and apologize for the inconvenience.
- JotForm SupportBDAVIDAnswered on September 13, 2016 at 12:31 PM
@adamhaviland, your inquiry will be addressed in a separate thread here: https://www.jotform.com/answers/931086