What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can you help us upgrade the exceeded form view limits

    Asked by Frank Panico  on June 29, 2016 at 02:01 PM

    Hello, 

    We received the following info:   Can you let me know how to upgrade this?

    You've exceeded your monthly limit for form view.

     

    Image removed by sender. Upgrade

    Dear alloycast,

    It looks like you've been really loving JotForm! We noticed you have exceeded the number of form views for your account. FREE accounts are given 1,000 form views per month.

    Please upgrade your account within the next business day or your forms will be disabled.

     

     

    exceeded US form view limits view limits
  • Profile Image
    JotForm Support

    Answered by ashwin_d on June 29, 2016 at 02:42 PM

    Hello Frank,

    It seems you have exceeded your account form views. In free account you can only receive 1000 form vies but you have already received 1012. That is the reason why you have received this warning emails.

    You will have to upgrade your account for higher form views limits. The following guide should help you how to upgrade your account:  https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    Apart from upgrading your account, we can offer you two possible options:

    #1. We can double the current form view limits of your account. You can have a total of 2,000 monthly form views on your account.

    #2. We can completely remove the form view limits, but you will have to agree to add footer with the JotForm's logo on all of your forms. Showing the JotForm logo is completely optional and you can any time enable/disable it form your account setting page. Please check the screenshot below:

     

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!