The completed form goes nowhere when you click submit

  • kirkmellen
    Asked on June 29, 2016 at 2:02 PM

    I've embedded the VBS registration form on our church's website and it looks and seems to work fine, but the completed form goes nowhere when you click submit.

    Page URL: http://abundantlifetroy.org/vacation-bible-school-registration/
  • John_Benson
    Replied on June 29, 2016 at 2:54 PM

    I was able to replicate the issue when I tried doing a test submission on your webpage where the form is embedded. It is possible that the scripts on your web page are having conflicts with the scripts on the form. 

    Can you please try to re-embed the form using the iFrame method. 

    https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    1. In your Form Builder, select the form then click Publish button.

    The completed form goes nowhere when you click submit Image 1 Screenshot 30

    2. Go to Embed tab and select iFrame in Embed Options drop down. After that, Copy Code.

    The completed form goes nowhere when you click submit Image 2 Screenshot 41

    Hope that helps. Thank you!

     

     

  • kirkmellen
    Replied on June 30, 2016 at 10:45 AM
    Thank you. This appears to have solved my problem.
    Kirk
    ...