What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    why my landing page does not redirect to thanks page?

    Asked by Haussi on June 29, 2016 at 02:11 PM

    when i test my landing page:

    http://renta-de-departamentos.com.mx/recomienda-y-gana/

    it doesn´t send to thanks page.  It says... plesase wait

     

    Thanks for your help

    Page URL:
    http://renta-de-departamentos.com.mx/recomienda-y-gana/

    thanks landing page redirect to not redirect
  • Profile Image

    Answered by victor on June 29, 2016 at 02:50 PM

    When reviewing your site, I noticed that you embedded the form using the WordPress method.

    Can you please indicate if you installed the jotform plugin for WordPress

    https://wordpress.org/plugins/embed-form/

    If you are still having problems, I would also recommend using the iFrame script instead of the WordPress method.