What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My form seems to load but does not appear on screen. What is happening ?

    Asked by centomiglia on June 29, 2016 at 02:24 PM


    the form is open, no changes anywhere

    some days ago we updated muse from adobe (latest version). Is this perhaps the reason why ?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Kevin_G on June 29, 2016 at 03:00 PM

    I have checked your webpage and I can see the form is not loading, although the form's code is there: 

    I can also see there are some errors in the console: 

    I have embedded your form using the source code, but I was unable to replicate the issue, the form is showing fine: 

    Could you please check your website? 

    I would suggest you to remove the form's code and check the web console, try to fix the errors shown and then embed the form again. 

    If you use Google Chrome you can check the console by following these keyboard shortcuts: 

    Mac: Cmd + Opt + J

    Windows: Ctrl + Shift + J