What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is it possible to have the email notification show which language was selected?

    Asked by techpartner on June 29, 2016 at 02:33 PM

    is there a way to have in the notification that we receive via email to say which language they selected?

    thanks

    chris

    email notification multiple languages languages email
  • Profile Image
    JotForm Support

    Answered by KadeJM on June 29, 2016 at 03:10 PM

    Do you mean that you want to have an email tell you which language was used on the form and that being based on the chosen language the form was viewed?

    So as an example a user from germany looks at your english form but changes it to german? Did you mean you want the form to tell you that user used that german language?

    Is that what you are saying or am I misunderstanding you? Please confirm or correct me.

  • Profile Image

    Answered by techpartner on June 29, 2016 at 03:45 PM
    yes you are correct, it would be easier for form to tell me. but if it
    cant, no worries
    Chris
    ...
  • Profile Image
    JotForm Support

    Answered by Boris on June 29, 2016 at 04:33 PM

    You can achieve that by adding a hidden Text Box field to your form, and then setting up conditional logic to insert a value into this hidden field based on a language that is selected.

    For example, we can add a Text Box field named "Selected Language", and then hide it by clicking its gear-shaped icon, and then Hide Field:

    Now that we have a field which is hidden from regular users, we need to add some conditional logic:

    https://www.jotform.com/help/57-Smart-Forms-Using-Conditional-Logic

    Please use the update/calculate field type of condition, and set is to calculate a value for our "Selected Language" field as follows:

    IF Language is equal to "English (US)",
    DO Calculate a field's value to "English"

    Please refer to the following image for visual guidance:

    You will have to create such a conditional rule for each of the available languages on your form, and it will allow you to collect the language your users have selected on the form.

    Please try it out and let us know should you need any further assistance. Thanks.