What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problem with the "Sender name:"

    Asked by NewBizPro on March 25, 2012 at 09:42 AM

    Hi Jotform!

    You form builder is great, but one of my forms doesn't works very well. This is it: "Система за регистрация на гости".

    In the option E-mail Alert, at the Sender e-mail, I'm sellecting the right field with the name of the sender, but when I'm receiving an e-mail with the submission, in the field Name it displays some kind of 5 or 8B0, or >. Take a look at the screenshot please.

    I've tryed many times to reset and repair it, but nothing.

    Page URL:

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    Answered by moonzkie on March 25, 2012 at 12:59 PM


    Can you please try to change your Notification Sender Email to noreply@jotform.com? This is to increase the delivery rate of every notification email being able to reach its destination.

    Hope this helps. If you need any further assistance, please message us here.