Problem with the "Sender name:"

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    NewBizPro
    Asked on March 25, 2012 at 09:42 AM

    Hi Jotform!

    You form builder is great, but one of my forms doesn't works very well. This is it: "Система за регистрация на гости".

    In the option E-mail Alert, at the Sender e-mail, I'm sellecting the right field with the name of the sender, but when I'm receiving an e-mail with the submission, in the field Name it displays some kind of 5 or 8B0, or >. Take a look at the screenshot please.

    I've tryed many times to reset and repair it, but nothing.

  • Profile Image
    moonzkie
    Answered on March 25, 2012 at 12:59 PM

    Hi,

    Can you please try to change your Notification Sender Email to noreply@jotform.com? This is to increase the delivery rate of every notification email being able to reach its destination.

    Hope this helps. If you need any further assistance, please message us here.