Problem with the "Sender name:"

  • Profile Image
    Asked on March 25, 2012 at 09:42 AM

    Hi Jotform!

    You form builder is great, but one of my forms doesn't works very well. This is it: "Система за регистрация на гости".

    In the option E-mail Alert, at the Sender e-mail, I'm sellecting the right field with the name of the sender, but when I'm receiving an e-mail with the submission, in the field Name it displays some kind of 5 or 8B0, or >. Take a look at the screenshot please.

    I've tryed many times to reset and repair it, but nothing.

  • Profile Image
    Answered on March 25, 2012 at 12:59 PM


    Can you please try to change your Notification Sender Email to This is to increase the delivery rate of every notification email being able to reach its destination.

    Hope this helps. If you need any further assistance, please message us here.