What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I hear back from JotForm after asking a question here?

    Asked by blydles on June 29, 2016 at 04:04 PM
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    Answered by Boris on June 29, 2016 at 04:40 PM

    When we post a response to any of your support threads, you should receive an email with our response on your registered email address.

    Additionally, you can also check the list of your own support threads by using the My Questions button on our forum:


    I see that you've recently posted a question on the following private support thread:


    My colleague already posted a response to your query there. If you were looking to see the reply, please click on the above link while you are logged into your JotForm account and you will see any correspondence that went on through that support thread.

    If you need any further clarifications, kindly let us know. Thanks.