What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    We just upgraded and it says our bandwidth is still exceeded

    Asked by mobilemarketron on June 29, 2016 at 05:54 PM

    How long does it take for our upgrade to go into effect? We just upgraded and need the form to start accepting forms again and sending them to our dropbox. I've restarted, refreshed cookies/cache and I'm still receiving the same error message.

    Page URL:
    http://www.jotform.us/mobilemarketron/MarketronLBA

    upgraded exceeded and dropbox cache message
  • Profile Image

    Answered by mobilemarketron on June 29, 2016 at 05:55 PM

    With Screenshot.

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    JotForm Support

    Answered by jonathan on June 29, 2016 at 06:33 PM

    Our apologies, this should now be fixed and widgets functional once again. If you further trouble with this error, let us know and we will be happy to have another look.