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TeapotValleyAsked on June 29, 2016 at 7:46 PM
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David JotForm Support ManagerReplied on June 29, 2016 at 10:28 PM
What is the form you are referring to? Based on this form http://www.jotform.co/form/31276410074850, I checked the recipient for it's notification, and our mail logs shows good delivery.
Have you checked the spam folder? You may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender:
· jotform.com
· email.amazonses.com
· amazonses.com
· jotform.co
· secure.jotform.co
· s3.amazonaws.com
· static-interlogyllc.netdna-ssl.com
Let us know if you need more help.