Why is my email notification function not working?

Hi,

I have not received my email notifications for this month. Customers have submitted their enquiries, but I have not received any email notification from Jot form.

Please help.

We are sorry for the inconvenience that may have caused. Your email address, alison@benched.co.za, info@benched.co.za are IN our bounce list.

Results shows;

 I removed them from the bounce and unsubscribe lists.

For preventing that issue, please try to set your form notifications "Sender Email" to noreply@jotform.com

In addition to that, to prevent getting you email address back to the amazon suppression list, kindly add the following IP addresses to your mail server's whitelist

https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

https://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.