Access Denied

  • Profile Image
    leadingageconferenceservices
    Asked on June 30, 2016 at 04:55 AM

    I was told to include a screen shot of the error message I am receiving. Below is what I am receiving and I have filled out this form twice. 

     

  • Profile Image
    Chriistian
    Answered on June 30, 2016 at 06:38 AM

    It seems that the IP address is still banned by JotForm. Can you provide us the IP address of the device you are using where you encounter this error? You can get your IP address using this link https://whatismyipaddress.com/ so we can whitelist it. Access the link using the device where you encounter this error.


    Will wait for your response.
    Regards.

     

  • Profile Image
    leadingageconferenceservices
    Answered on June 30, 2016 at 07:45 AM
    Here you are:
    205.21.241.2
    I provided this yesterday to someone and they said it was cleared. Let me know if you need something else from me.
    Thanks,
    Danielle Gray, CEM
    LeadingAge
    Exhibits & Sales Operations Manager
    (202) 508-9473
    ...
  • Profile Image
    leadingageconferenceservices
    Answered on June 30, 2016 at 09:03 AM

  • Profile Image
    Chriistian
    Answered on June 30, 2016 at 09:39 AM

    I have whitelisted the IP address that you have provided (205.21.241.2).

    Can you try to check again our site and see if you can now access our site properly?

  • Profile Image
    leadingageconferenceservices
    Answered on June 30, 2016 at 10:45 AM
    Sorry, it is missing a digit. Should be 205.201.241.2
    Danielle Gray, CEM| LeadingAge| Manager, Exhibit & Sales Operations
    • 202.508.9473 | Fax 202.939.5820
    2519 Connecticut Ave. Washington D.C. 20008
    ...
  • Profile Image
    EltonCris
    Answered on June 30, 2016 at 11:39 AM

    Done. That IP (205.201.241.2) is now whitelisted. Kindly check it again.

  • Profile Image
    leadingageconferenceservices
    Answered on June 30, 2016 at 03:45 PM
    I am good to go now, thank you all for such prompt replies.
    Danielle Gray, CEM| LeadingAge| Manager, Exhibit & Sales Operations
    • 202.508.9473 | Fax 202.939.5820
    2519 Connecticut Ave. Washington D.C. 20008
    ...