What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form over quota

    Asked by WenttoMarket on June 30, 2016 at 04:56 AM

    Hi, 

    I created a form and this is the link:

    https://form.jotform.co/61733313937861

    however we are now getting the message "form over quota" and people are unable to submit forms. I also have logged onto my account and I can no longer see the form..

    Can you please help me out asap as I need this be to working so accurate forms can be completed and submitted?

    Thanks in advance. 

    Page URL:
    https://form.jotform.co/61733313937861

    Screenshot
    form over quota JotForm style size message
  • Profile Image
    JotForm Support

    Answered by beril on June 30, 2016 at 06:40 AM

    I see that your form was in a guest account and it seems you reached your submission limit as a guest account. Because of that reason, you were getting that message. To solve that issue, I've moved your form from guest account to WenttoMarket account. For now, your account is active and you can view your form without any issue. As a free user, you have 100 submissions limit per month. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.