- uiccaAsked on June 30, 2016 at 05:33 AM
Please, could you verify if my e-mail email@example.com result in the Black List of banned e-mails of you server?
I tried to insert this e-mail in recipient e-mails list or in Autoresponse, but I don't receive any notification.
I made test in two forms of my premium Jotform account (uicca):
- JotForm SupportChriistianAnswered on June 30, 2016 at 07:10 AM
I checked the email you provided (firstname.lastname@example.org) and the email is include on our bounce list.
I have removed the email on our bounce list. To avoid the email to be included on our bouncelist, please try to whitelist our IP addresses on your email server: Whitelisting JotMails IP Addresses.
- uiccaAnswered on June 30, 2016 at 08:48 AM
Now, I receive on email@example.com!