What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can't receive e-mail notifications of g.scimenes@avventisti.it

    Asked by uicca on June 30, 2016 at 05:33 AM

    Please, could you verify if my e-mail g.scimenes@avventisti.it result in the Black List of banned e-mails of you server?

    I tried to insert this e-mail in recipient e-mails list or in Autoresponse, but I don't receive any notification.

    I made test in two forms of my premium Jotform account (uicca):

    https://form.jotform.com/61811457091959

    https://form.jotform.com/61812123911951

    Thank You!

    Gianluca.

    receive can't can JotForm recipient Autoresponse E-mails
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    JotForm Support

    Answered by Chriistian on June 30, 2016 at 07:10 AM

    I checked the email you provided (g.scimenes@avventisti.it) and the email is include on our bounce list.

    I have removed the email on our bounce list. To avoid the email to be included on our bouncelist, please try to whitelist our IP addresses on your email server: Whitelisting JotMails IP Addresses.

  • Profile Image

    Answered by uicca on June 30, 2016 at 08:48 AM

    Now, I receive on g.scimenes@avventisti.it!

    Thank You!

    Gianluca.