I can't receive e-mail notifications of g.scimenes@avventisti.it

  • uicca
    Asked on June 30, 2016 at 5:33 AM

    Please, could you verify if my e-mail g.scimenes@avventisti.it result in the Black List of banned e-mails of you server?

    I tried to insert this e-mail in recipient e-mails list or in Autoresponse, but I don't receive any notification.

    I made test in two forms of my premium Jotform account (uicca):

    https://form.jotform.com/61811457091959

    https://form.jotform.com/61812123911951

    Thank You!

    Gianluca.

  • Chriistian Jotform Support
    Replied on June 30, 2016 at 7:10 AM

    I checked the email you provided (g.scimenes@avventisti.it) and the email is include on our bounce list.

    I cant receive e mail notifications of g Screenshot 20

    I have removed the email on our bounce list. To avoid the email to be included on our bouncelist, please try to whitelist our IP addresses on your email server: Whitelisting JotMails IP Addresses.

  • uicca
    Replied on June 30, 2016 at 8:48 AM

    Now, I receive on g.scimenes@avventisti.it!

    Thank You!

    Gianluca.