What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Trying to use a template and it hangs

    Asked by Chris on June 30, 2016 at 08:55 AM

    I select a template and it just hangs on the screen and says "working" on the bottom right corner

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    JotForm Support

    Answered by BJoanna on June 30, 2016 at 10:17 AM

    I was not able to replicate mentioned issue. I successfully used temple from template gallery. When I clicked on Use template button, form was created on my account. 

    Can you please tell us which template are you trying to use? If possible provide us a link of that template from template gallery. Also if possible provide us a screenshot of your issue. 

    I would also suggest you to try one more time with different browser.


    Let us know if you need further assistance.