Trying to use a template and it hangs

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    Chris
    Asked on June 30, 2016 at 08:55 AM

    I select a template and it just hangs on the screen and says "working" on the bottom right corner

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    BJoanna
    Answered on June 30, 2016 at 10:17 AM

    I was not able to replicate mentioned issue. I successfully used temple from template gallery. When I clicked on Use template button, form was created on my account. 

    Can you please tell us which template are you trying to use? If possible provide us a link of that template from template gallery. Also if possible provide us a screenshot of your issue. 

    I would also suggest you to try one more time with different browser.

    https://www.jotform.com/help/106-How-to-use-the-form-templates 

    Let us know if you need further assistance.