What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form over quota free plan

    Asked by blyoung on June 30, 2016 at 11:14 AM

    Two of my jot forms indicate I am out of space and over quota.  I have deleted files.  Please help! 

     

    https://form.jotform.com/61523355649157 and https://form.jotform.com/60626594944163

    Page URL:
    https://form.jotform.com/61523355649157andhttps://form.jotform.com/606<br/>26594944163

    overlimit over quota account out of space limit free plan
  • Profile Image
    JotForm Support

    Answered by John_Benson on June 30, 2016 at 12:02 PM

    You already reached the 100 submission limit per month for the Free plan. Deleting submissions will not affect the submission counter. You need to wait for the submission counter to resets back to 0. It resets every 1st day of the month.

    You can also upgrade to a paid plan to increase the number of submissions per month. Please check our pricing page for further information.

    Hope this helps. Thank you!