Not receiving email notifications once a submissions comes in

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    Asked on June 30, 2016 at 11:52 AM
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    Answered on June 30, 2016 at 01:23 PM

    The email recipient is not in the bounce list. I checked the mail logs and I can see that the submissions are being sent to your email address. Here's a screenshot:

    Please check your spam folders or junk mail. I checked your form and I can see that the email notifier is configured properly. You might want to contact your email provider and ask them to white list our mail servers and IP addresses.

    Let us know if you need further help. Thank you.