Unable to type in the text box using firefox and explorer

  • salessupport1
    Asked on June 30, 2016 at 1:02 PM

    when people open the form the cursor just blinks and they cannot type in the boxes

     

    just an update...

     

    this is only the case with internet explored and firefox 

     

    it works fine only with google chrome 

  • salessupport1
    Replied on June 30, 2016 at 1:12 PM

     

     

  • John_Benson
    Replied on June 30, 2016 at 2:50 PM

    You need to increase the height of the text box by injecting this custom CSS code. Here's the CSS:

    .form-textbox { 
    height: 30px !important;
    padding: 0px 10px !important;

    Here's a guide: how to inject custom CSS code.

    Hope that helps. Let us know if you need further assistance. Thank you!

     

  • salessupport1
    Replied on June 30, 2016 at 3:45 PM
    Thank you for your e-mail to Swarovski Sales Support.
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    ...