What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I renewed my subscription. Please confirm

    Asked by dmichael74 on June 30, 2016 at 01:10 PM
    I just renewed my Subscription

    Asked by dmichael74 on June 30, 2016 at 12:38 PM

    My CC expired and i forgot to change it in my billing settings but I just did.  Will all my integrations still work?  My form isn't integrating with my Google Doc.  I will hit submit but it won't populate on the Google Doc.  

    Page URL:
    https://form.jotform.com/53398943593977 

    assistance hello can can i
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    JotForm Support

    Answered by Kiran on June 30, 2016 at 02:27 PM

    As I check your account, I see that the account is still holding Economy subscription plan. Did you update your credit card information in your account? As I check your account, I see that the payment follow-up by our payment processor will be done in a few days. You may manage your subscription by using the link below:

    https://sites.fastspring.com/interlogy/order/s/INT150126-6472-64473S

    With reference to the issue of Google spreadsheets, you may follow-up on the other thread that you have already opened if you are still experiencing any issue with it. 

    Thank you!