how can I downgrade my plan?

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    Asked on March 25, 2012 at 09:12 PM
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    Answered on March 25, 2012 at 09:18 PM


    It appears that you have paid for Jotform using one of our payment gateways, Paypal. To cancel your subscription:

    1. Log into your PayPal account

    2. Find the latest payment you have made to us

    3. Click on the subscription number

    4. Click on "Cancel Subscription" button.

    When you cancel your subscription you will not be charged again. Your account will stay Premium until the paid period expires.

    Feel free to resubscribe anytime you wish. Thank you for using Jotform!