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    Dropdown requires 2 taps to show its options on mobile devices

    Asked by shrinersndi on June 30, 2016 at 02:28 PM

    Hi

    I designed a form with about 25 drop down boxes (an evaluation form).  It works fine on my computer, however when I access the form via my iPhone, I have to click on the drop down box TWICE before the choices show up at the bottom of the phone screen (in typical iPhone scroll/select list).

    Is it possible to fix this??

     

     

     

    Page URL:
    https://form.jotform.com/61744712293962

    Mobile mobile phone drop downs
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    Answered by Ben on June 30, 2016 at 04:30 PM

    I would just like to confirm if I understood you correctly.

    You can open each dropdown on the mobile device, however when you do, it will not show you all of the options right away, only if you open it, close it and then open it again it would show the entire list of options?

    Also does this happen on your form when you open it directly (over the link that you have mentioned)?