- llemayAsked on June 30, 2016 at 02:30 PM
- JotForm SupportdavidAnswered on June 30, 2016 at 04:21 PM
I checked your most recent form and I was able to make updates without issue. Are you still unable to do so on your end? As far as I can tell, there should not currently be any issue updating your forms.
- llemayAnswered on June 30, 2016 at 07:45 PMI can make a change, but it does not save, and the form reverts back to
its' original text. Please outline the steps for saving edits/changes to
an existing form.
With warm regards,
President, LL Concord Consultation & Mediation Services
CEO Chance Foundation
Board Advisor, Canadian Institute for Conflict Resolution
Director, Community Mediation Ottawa
- JotForm SupportjonathanAnswered on June 30, 2016 at 10:12 PM
I also could not reproduce the issue on my side.
Since I cannot directly change and test on your form, I cloned your form https://www.jotform.ca/form/61257858690266 instead.
I did the test on my Form Builder and editing/modification on the form were being saved just fine.
screencast of test:
Can you also try using a different browser? Perhaps it was just a browser issue on your end.
Try login on different browser (or computer also) and test.
Please let us know if the issue is not resolve.