I need to make a change to my form; the changes I make don't save and it keeps reverting back to the original content.

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    Asked on June 30, 2016 at 02:30 PM
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    Answered on June 30, 2016 at 04:21 PM

    I checked your most recent form and I was able to make updates without issue.  Are you still unable to do so on your end?  As far as I can tell, there should not currently be any issue updating your forms.

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    Answered on June 30, 2016 at 07:45 PM
    I can make a change, but it does not save, and the form reverts back to
    its' original text. Please outline the steps for saving edits/changes to
    an existing form.
    With warm regards,
    Lorna Lemay
    President, LL Concord Consultation & Mediation Services
    CEO Chance Foundation
    Board Advisor, Canadian Institute for Conflict Resolution
    Director, Community Mediation Ottawa
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    Answered on June 30, 2016 at 10:12 PM

    I also could not reproduce the issue on my side. 

    Since I cannot directly change and test on your form, I cloned your form https://www.jotform.ca/form/61257858690266 instead. 

    I did the test on my Form Builder and editing/modification on the form were being saved just fine.

    screencast of test:


    Can you also try using a different browser? Perhaps it was just a browser issue on your end.

    Try login on different browser (or computer also) and test.

    Please let us know if the issue is not resolve.