What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Forms not scrolling to unfilled required widget fields upon submit button click

    Asked by CscProvidence on June 30, 2016 at 03:25 PM
    2) contrary to when filling the form the 'usual' way, forgetting a required field does not move cursor to that field. This is why I did not see (or think) of the reCAPTCHA on this form... It did highlight the field but I had to scroll to it to see the highlight and the field.
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    JotForm Support

    Answered by Mike on June 30, 2016 at 05:59 PM

    It seems that default 'Jump to First Error' behavior does not work right with form widget fields. The form is not scrolling to unfilled widget field upon a submit button click.

    I have added a bug report ticket to our system.

    We will let you know when we have any updates on this.

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    Answered by commercialkings on June 30, 2016 at 06:06 PM

    Mike, why does your "Preferences" menu look nothing like mine?

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    JotForm Support

    Answered by Mike on June 30, 2016 at 07:18 PM

    The screenshot was from our original interface. You can switch between the old UI and new UI by using the next links.

    Original UI:

    https://www.jotform.com/?old

    Current UI:

    https://www.jotform.com/?test

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    Answered by CscProvidence on July 05, 2016 at 03:16 PM

    Is it just me or is the new UI missing (or hidding) parameters easily found with the old UI ?  I don't see the the "On submission Error" parameter in the new UI. There are five tabs in your old UI (as I can see from your screen capture), only four in my old UI (see below) and three in my the new UI:

     

     

    Why is that ?

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    JotForm Support

    Answered by KadeJM on July 05, 2016 at 03:42 PM

    You've asked a follow-up question that is different from your original issue here on this thread so I have moved it to a new thread to answer separately over here.