notification How do you know it is going to theright place

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    pdeering
    Asked on June 30, 2016 at 05:33 PM

    I am supposed to receive emails (5) so far, but I haven't seen them

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    BDAVID
    Answered on June 30, 2016 at 07:44 PM

    The recipient email for your form was in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List 

    It has now bee white-listed, so this should solve the problem. In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender:

     

    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com

     

    Let us know if you need more help.