- pdeeringAsked on June 30, 2016 at 05:33 PM
I am supposed to receive emails (5) so far, but I haven't seen themPage URL:
- JotForm SupportBDAVIDAnswered on June 30, 2016 at 07:44 PM
The recipient email for your form was in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
It has now bee white-listed, so this should solve the problem. In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "firstname.lastname@example.org" sender:
Let us know if you need more help.