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    Form not working properly

    Asked by commercialkings on June 30, 2016 at 06:22 PM

    Please see picture. both forms are the exact  same form, one is embedded (LEFT), one is preview on JOTFORM (RIGHT). Why wont the embedded form, turn yellow when you are submitting the info, like the SAME EXACT form does on when in preview on JOTFORM? This makes no sense to me. 

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    Answered by victor on June 30, 2016 at 09:13 PM

    Can you please explain a bit more on what the issue is. I have just reviewed both your forms. It seems that one is the clone of the other. The only difference I can see is that they are using different themes. The one embedded is using the theme BIG while the other is using the SUNSET HAIR theme.

    Also the embedded theme did not have any custom CSS code and the other had a transparent background CSS code.

    Since the background of the SUNSET HAIR is a yellowish color, you are noticing this when you submit. I did not see it since you had place the transparent background code. But when it is removed, you can see a yellowish color.

    If I am mistaken, please feel free to correct me.