What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Hoping to recover a deleted Custom PDFAsked by PCPI on June 30, 2016 at 07:34 PM
I put a few hours into making a custom PDF report that is attached to the email notifications that are sent upon form submission. Much to my dismay, I accidentally DELETED the custom PDF. Never even received a confirmation message....Boom, it was gone!
Is there any way you can recover this Custom PDF Report? If it's easy to do, that would be a lifesaver, and I promise, I won't let it happen again! Screenshot of the form is attached to this message.
custom PDF a email notifications message thanks attached
I'm assuming that you have customized a PDF report and lost all the modifications. There is an undo button on top of the custom PDF report. Unfortunately, it only records the changes made in the particular session. If you have close the customize PDF window, it will not retain the modifications.
At this point the only thing would be to modify the PDF again from the start. Sorry for the inconvenience.