What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Google Spreadsheet integration issues, not sending new data to the spreadsheet.

    Asked by Transcendmarketing on June 30, 2016 at 08:40 PM

    two forms were submitted and it did not show up on my google sheet.

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    JotForm Support

    Answered by Kevin_G on June 30, 2016 at 11:20 PM

    We apologies for this inconvenient. 

    We are currently experiencing an issue with our integration with Google Spreadsheet, our developers are already alerted about this, we should update you here as soon as we get some news about this. 

    I will also escalate this thread.


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    JotForm Support

    Answered by EltonCris on July 01, 2016 at 07:00 AM

    This is now fixed. New submissions should now be forwarded to the sheet as usual.

    However, submissions made before the fix might not be added on the sheet so we suggest to re-integrate your form to google spreadsheet to get all the submissions data.

    If you have further questions, let us know.