What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Question about Dropbox Form.

    Asked by Harvey  on June 30, 2016 at 11:22 PM

    Hi,

     

    Very impressed with your Dropbox embed form.

    Is there any limit to the amount of files and stuff it can do?

    I would be keen to use it for clients to upload files, but just want to make sure I won't hit limits with JotForm (outside of Dropbox space obviously)

     

    Thanks

    dropbox JotForm thanks and
  • Profile Image
    JotForm Support

    Answered by Chriistian on July 01, 2016 at 02:04 AM

    Thank you for your feedback. I would like to inform you that the individual maximum file size you can forward to dropbox is 300MB. Files over 300MB cannot be forwarded to Dropbox, but you can still download them from your JotForm submissions page.

    Furthermore, please note that the uploaded files will still be stored in your jotform account. The form will simply forward a copy of the submission and the uploaded file into your dropbox folder. This means if you expect to receive a total size of files more than 100MB, you may need to upgrade your account to a higher plan to get more space, or simply delete the submissions within your jotform account to free up some space

    For more information about the upload limit, please check out this article: Changing the upload size limit.

    If you need further assistance, please let us know.