Account isn't upgrading.

  • Profile Image
    Temikus
    Asked on March 26, 2012 at 05:40 AM

    I made the payment 2 hours ago and got the receipt immidiately via PayPal, but my account is still free.

    How long do I have to wait?

  • Profile Image
    Goldo
    Answered on March 26, 2012 at 05:46 AM

    You are currently on a Premium account when checked. You may need to clear your browsers cache and cookies or log-out and log back in to see the changes.

    Renewal date: April 27th, 2012

  • Profile Image
    Temikus
    Answered on March 26, 2012 at 09:45 AM

    The issue is indeed resolved.

    Thank you for a quick response!

  • Profile Image
    Goldo
    Answered on March 26, 2012 at 09:51 AM

    Cool, glad to know. Thanks for using Jotform!