-
praveenshresthaAsked on June 30, 2016 at 11:47 PM
i am not getting email notification
Page URL: https://form.jotform.co/53617108545860 -
beril JotForm UI DeveloperReplied on July 1, 2016 at 2:37 AM
We are sorry for the inconvenience that may have caused. Your email addresses, kaam.nepali@yahoo.com.au, KAAM.NEPALI@GMAIL.COM are IN our bounce list.
Results shows;
I removed from the bounce and unsubscribe lists.
In addition to that, to prevent getting you email address back to the amazon suppression list, kindly add the following IP addresses to your mail server's whitelist
https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses
https://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues
If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.
-
praveenshresthaReplied on August 8, 2016 at 8:15 AM
AGAIN GOT SAME PROBLEM
-
beril JotForm UI DeveloperReplied on August 8, 2016 at 8:54 AM
I've removed your email addressws from bounce list. In the future, if you have similar problems you can also remove your email address from bounce list on your side.
https://www.jotform.com/help/262-How-to-remove-your-email-address-from-bounce-list
If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.