What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    not getting email notification

    Asked by praveenshrestha on June 30, 2016 at 11:47 PM

    i am not getting email notification

    Page URL:
    https://form.jotform.co/53617108545860

    email notification email Getting getting email
  • Profile Image
    JotForm Support

    Answered by beril on July 01, 2016 at 02:37 AM

    We are sorry for the inconvenience that may have caused. Your email addresses, kaam.nepali@yahoo.com.au, KAAM.NEPALI@GMAIL.COM  are IN our bounce list.

    Results shows;

     

    I removed from the bounce and unsubscribe lists.

     

     

    In addition to that, to prevent getting you email address back to the amazon suppression list, kindly add the following IP addresses to your mail server's whitelist

    https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

    https://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

  • Profile Image

    Answered by praveenshrestha on August 08, 2016 at 08:15 AM

    AGAIN GOT SAME PROBLEM

     

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    JotForm Support

    Answered by beril on August 08, 2016 at 08:54 AM

    I've removed your email addressws from bounce list. In the future, if you have similar problems you can also remove your email address from bounce list on your side.

    https://www.jotform.com/help/262-How-to-remove-your-email-address-from-bounce-list

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.