What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForm EU: Safe Harbor replaced by Privacy Shield

    Asked by jenspepie on July 01, 2016 at 08:47 AM

    following the BBC News (http://www.bbc.com/news/technology-36619416) there is an agreement between US and EU. Your privacy policy mentioned still Safe Harbor (4.), which is a problem for EU-Sites who have to declare what happens to any user data transferred to your service. 

    Since Safe Harbor is over please change your Privacy Policy (for EU users) to Privacy Shield. 


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    JotForm Support

    Answered by Kevin_G on July 01, 2016 at 11:07 AM

    Thank you for letting us know this, I will forward this thread to our higher ups so they will take the needed actions here. 


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    Answered by jenspepie on August 18, 2016 at 05:28 AM

    Meanwhile there's a list at https://www.privacyshield.gov/list - but cannot found JotForm there. Please fix this because european companies can get into serious trouble if they submit data to a company in US which is not listet at https://www.privacyshield.gov/list!