delete upload files

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    Benti78
    Asked on July 01, 2016 at 09:58 AM

    I deleted all my submissions with included data, but if i open an older link, i can download the old uploaded data! My upload folder is completely free. But i can use the old links from the submission-responds and can download the files! It seems that they are not delete. How can I delete these files safe?

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    david
    Answered on July 01, 2016 at 11:43 AM

    I checked your form and there are not currently any files uploads associated with it.  If you can provide a link to the files that you would like removed, we can fully remove them from our end.  However, it does look like your submission uploads have already been removed. 

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    Benti78
    Answered on July 01, 2016 at 11:58 AM

    Hi David,

    i'm in contact with your collegue Kevin_G. Problem still here. He thinks this needs to be checked by your developers. I wait for solving. Thanks.

    Bent

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    david
    Answered on July 01, 2016 at 01:15 PM

    Very welcome.  If you have trouble with anything else, let us know and we will be happy to help.