- Benti78Asked on July 01, 2016 at 09:58 AM
I deleted all my submissions with included data, but if i open an older link, i can download the old uploaded data! My upload folder is completely free. But i can use the old links from the submission-responds and can download the files! It seems that they are not delete. How can I delete these files safe?
- JotForm SupportdavidAnswered on July 01, 2016 at 11:43 AM
I checked your form and there are not currently any files uploads associated with it. If you can provide a link to the files that you would like removed, we can fully remove them from our end. However, it does look like your submission uploads have already been removed.
- Benti78Answered on July 01, 2016 at 11:58 AM
i'm in contact with your collegue Kevin_G. Problem still here. He thinks this needs to be checked by your developers. I wait for solving. Thanks.
- JotForm SupportdavidAnswered on July 01, 2016 at 01:15 PM
Very welcome. If you have trouble with anything else, let us know and we will be happy to help.