What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I'm trying to upload the link to the form I created and it gives me an error on the web site that says file no found. file is disabled.

    Asked by DesignGirlMadison on July 01, 2016 at 10:21 AM

    Also if I copy and paste the html code to the website it just shows up blank.

    Screenshot
    form disabled disabled form not found warning message
  • Profile Image
    JotForm Support

    Answered by Mike_G on July 01, 2016 at 12:21 PM

    I would like to apologize for any inconvenience. I have checked your account and verified that it is auto-suspended. We have an anti-phishing system that reviews every form on every account. When a form is suspected of any phishing activity it will put the account on temporary auto-suspension status. I have reviewed the forms on your account and have not seen anything suspicious. I have reactivated your account and everything should work now.

    Please let us know if you have any other questions or concerns. 

    Thank you.