What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not getting email notification of completed form.

    Asked by kirkmellen on July 01, 2016 at 11:05 AM

    I submitted a registration form for my own son to make sure the form was working.  I was able to see the completed form on jotform.com but no emial notification was sent to me informing me of a completed form.

    Kirk Mellen

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    JotForm Support

    Answered by david on July 01, 2016 at 12:29 PM

    I checked your forms notification and there is not currently a recipient address for the email:

    Since there is no address for email to be sent to, it is not being sent.  Update the recipient email to your address and the email should send properly once again.