Not getting email notification of completed form.

  • kirkmellen
    Asked on July 1, 2016 at 11:05 AM

    I submitted a registration form for my own son to make sure the form was working.  I was able to see the completed form on jotform.com but no emial notification was sent to me informing me of a completed form.

    Kirk Mellen

    Page URL: http://abundantlifetroy.org/2016-vacation-bible-school-registration/
  • David JotForm Support
    Replied on July 1, 2016 at 12:29 PM

    I checked your forms notification and there is not currently a recipient address for the email:

    Not getting email notification of completed form Screenshot 20

    Since there is no address for email to be sent to, it is not being sent.  Update the recipient email to your address and the email should send properly once again.

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications