What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    All my forms are deactivated again

    Asked by BillionaireEvents on July 01, 2016 at 11:47 AM

    Hello,

    All my forms have been disabled again from being reactivated less than 12 hours ago. I have not changed any fields or content that would suggest phishing or abusing Jot Form Terms and Conditions . The only thing I have added in the last hour or so since my account was reactivated was  Captcha fields.

    Please advise. Is there a way to stop this from occurring again upon concluding I am in fact in line properly with Terms and Conditions.  Thank you

    deactivated form disabled
  • Profile Image
    JotForm Support

    Answered by Mike_G on July 01, 2016 at 01:23 PM

    I would like to apologize for any inconvenience this is causing you. I have checked your account and verified that it is auto-suspended. Please be advised that we have an anti-phishing system that reviews every form on every account 24/7. When a form is suspected of any phishing activity it will put the account on temporary suspension status. However, I have reviewed the forms on your account and have not seen anything suspicious. I have reactivated your account and everything should work now.

    Please let us know if you have any other questions or concerns. 

    Thank you.

  • Profile Image

    Answered by BillionaireEvents on July 01, 2016 at 02:39 PM

    Thank you Mike_G