What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm Not a Robot?

    Asked by kingfisherweddings on July 01, 2016 at 12:42 PM

    The I'm not a robot feature has suddenly started playing up. It doesn't display correctly even on the direct page link https://form.jotformeu.com/kingfisherweddings/david-gray-videos

    The title and instructions are missing. This is urgent please help.

    Page URL:
    https://form.jotformeu.com/kingfisherweddings/david-gray-videos

    Screenshot
    a robot jotformeu and href correctly
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    JotForm Support

    Answered by david on July 01, 2016 at 02:26 PM

    I cloned your form to test it and was unable to reproduce this on my end.  I only see the normal Google recaptcha instead of the image one.  Is this still occurring on your end?  If so, let us know and we will be happy to have another look.