What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email Alerts: Form titles are not auto-updated within email templates

    Asked by ecti on July 01, 2016 at 02:03 PM

    When you copy a form, the original title still shows up in orange even though the new title is different.



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    JotForm Support

    Answered by david on July 01, 2016 at 03:19 PM

    If you are referring to the title in the email, that can be updated by changing the title in the body of your notification:


    This is how to update the subject, however, the title can be updated in the body of the email from the same location.

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    Answered by ecti on July 01, 2016 at 04:32 PM

    Thank you; that fixed the issue but we clone most of our forms so this has added several steps for us...not a helpful upgrade. Is there a way to make it so the title in the email does not clone?

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    JotForm Support

    Answered by Mike on July 01, 2016 at 05:44 PM

    We have escalated a ticket about this issue to our developers for consideration.

    This thread will be updated if we have any news for you.

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    JotForm Support

    Answered by NicholasWestley on July 30, 2016 at 02:46 AM


    This has now been implemented.  All new emails will use the {form_title} tag instead of the static form title.  Any old emails that will be cloned need to be edited manually to include the {form_title} in the email.  Please let us know if you have any questions or problems.



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    Answered by ecti on July 30, 2016 at 04:01 AM
    I am currently out of the office on vacation, to return August 1st. In my absence, please contact Danielle McClellan at danielle@learnexportcompliance.com or by calling 540-433-3977.