What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to see PDF file on website

    Asked by carestaffingprofessionals on July 01, 2016 at 04:32 PM

    I've searched the forums for several days trying to find a solution to my problem. But I've been unsuccessful.

    I am using the PDF embedder to add a PDF file to my application. I would like applicants to open, download, and print the document.

    The preview appears here: https://form.jotform.com/61750880521151

    But it will not appear here: http://carestaffingprofessionals.com/demo/join-our-team/

    Page URL:
    http://carestaffingprofessionals.com/demo/join-our-team/

    Screenshot
    pdf file JotForm problem print preview
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    JotForm Support

    Answered by Kiran on July 01, 2016 at 05:22 PM

    It looks like that you are using a WordPress plugin to embed the form on your web page. Could you try embedding the form using default Javascript embed method or iframe embed method and see if that helps?

    Please make sure that you disable the form embed plugin from WordPress admin. Let us know if the issue still persists. We will be happy to help.