Gmail: Legitimate JotForm emails sent to spam folder

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    Asked on July 01, 2016 at 04:53 PM

    Hello, some of the emails sent from the form are being sent to spam folder. i'm using gmail account as receipient.

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    Answered on July 01, 2016 at 06:13 PM

    Our emails usually work well with the @gmail inboxes. I would like to suggest marking the message(s) as 'Not Spam', it should train the system to detect the legitimate emails properly in the long term.

    There is also an article in Gmail support:

    Gmail: Legitimate mail is marked as spam

    If you need any further assistance, please let us know.