What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Trying to avoid spam filter

    Asked by techtriadinc on November 08, 2010 at 02:50 PM

    We have a form going to a city-run email address with very picky spam filters. Is there an IP address or other info we can supply them so that they can whitelist emails sent via Jotform? Using a return email address that doesn't match the sender's domain IP may be the issue. Can Jotform supply an IP, a range or or other specific info that can help us get the replies whitelisted?

  • Profile Image
    JotForm Founder

    Answered by aytekin on November 09, 2010 at 06:21 AM

    Yes, the emails are sent from 174.34.48.214 and 174.34.48.216.